The Living Sounds Blog
An Incredible Hearing Aid Experience
I had an incredible experience with a client that I just have to share.
I first met Gisela for a hearing aid cleaning. She had gotten aÂ behind-the-ear hearing aid about 2 years before from anotherÂ supplier. Sheâ€™s 80 years old and only has hearing on her rightÂ side.
For the last 2 years Gisela has only understood about 10% ofÂ whatâ€™s been said to her. Her family was losing hope and gettingÂ frustrated â€“ they felt they were being abusive to her becauseÂ they had to yell at her all the time. They couldnâ€™t even goÂ shopping with Gisela without getting nasty looks from peopleÂ because they couldnâ€™t communicate without raising their voices!
We decided to do a hearing test to see where she was at so weÂ could make some adjustments to her current hearing aid. I did everything I could to try and help Gisela hear better andÂ understand me. We spent a lot of time trying to fine-tune herÂ hearing aid.
Finally, we decided to try a demo hearing aid. I put one in andÂ asked Gisela a question â€“ to her daughterâ€™s amazement andÂ Giselaâ€™s shock, she was able to answer it right away! I wasÂ surprised, Giselaâ€™s daughter was almost in tears and Gisela wasÂ just amazed. With such remarkable results with just a demo, weÂ ordered Gisela a new hearing aid.
We custom fit the new hearing aid to Gisela when it came in andÂ the success is incredible. I canâ€™t believe the results weâ€™ve had!Â For 2 years Gisela has been lost and alone. Her family has beenÂ frustrated and exhausted, and now, just like that, Gisela is backÂ living and loving life with her family!
Itâ€™s days like this that make all the imperfect ones justÂ disappear. Itâ€™s days like this that make me thankful I get to doÂ what I do!